Your classes will continue to run to the current timetable to minimise disruption, unless we contact you to tell you otherwise

You should already have been provided with links to access your lessons – if you have not received these, or are having technical difficulties, please contact healthinfo@fairfield.ac

All student services can also be accessed online in the usual way via our VLE or using the contact emails found in your Student Handbook.

We are monitoring the early stages of online delivery to ensure platforms are working properly and that students are successfully participating. We shortly be collecting feedback from you about how things are going and how we can improve the service.

Your student finance arrangementscurrently remain unaffected;however we require you to log on to online classes in order for us to record your attendance. If you do not continue to attend online, this will be treated the same way as if you did not attend a class and you will need to excuse your absence in the usual way. Failing to participate may affect your eligibility for student financial support.

It is important that you use correct email and name when joining online classes so that your attendance is marked correctly.

 FAQs

 Is my campus open?

From Monday, the 18th May 2020, Academic Support Centres and Student Support Services will be open for students who may want a face-to-face support.

Our computer labs also remain open to staff and students to support your work and study, with social distancing measures in place. The labs will be open from 10am to 6pm every day.

Security cover is in place. Our enhanced cleaning protocols will also remain in place across our campuses in order to comply with Government guidelines.

What does ‘online learning’ mean?

 This means that students can continue to study via the School’s VLE but do not need to attend classes in person.

Moving to online learning can be quite a transition, but our support staff are on hand to help you every step of the way.

 How will I be assessed?

 Learning aids and assessments are available through the FSB’s Virtual Learning Environment (VLE).

You must continue to check the VLE for most accurate information regarding your deadlines.

What will happen now to my formal exams and on-campus assessments?

You’ll be asked to complete a different assessment and submit it online. Please continue to check Blackboard and VLE for most accurate information regarding your deadlines.

Should I still submit coursework?

Yes. If you have been set coursework, you should continue to work on this as usual and submit online by the agreed deadline.

Will this affect my Student Finance England (SFE) payments?

The Student Loans Company has confirmed that students will receive the scheduled or next instalment of their maintenance loan.

Will I be able to graduate this year?

We do not have any formal notices at present but will update this section as soon as we do.

Do I have to attend the work placements?

Students should not be attending work placements UNLESS this is their ‘normal’ place of work and they are an essential service provider.

What if I get ill?

Our normal mitigating circumstances policy applies if you are unable to engage with your programme owing to illness, injury or any other unforeseen reason. We understand that for some people, the Coronavirus can take time to fully recuperate from and we will be mindful of this when giving special consideration.

What you can expect when using VLE

• daily communications from an academic
• webinars which can be watched live
• details about how we will conduct assessments, should we need to change this
• learning materials and activities for all modules
• online assessments
• additional useful online resources

You can expect the following additional support:

• regular updates by email
• access to support from Student Services, the IT team and Academic support staff

We expect student to:

• log into VLE at least once a day and for all scheduled lessons
• check your announcements daily to ensure you are up to date with news about your modules
• check your module assessment pages. This is where we will provide further guidance about any changes to normal assessment – it is important that you check this regularly to understand what to do and when.

Contact Information

General enquiries

If you are having problems accessing you programme materials and lessons, please contact the helpdesk on:

E: healthinfo@fairfield.ac

T: 020 8681 8305

Academic Support

Please email your allocated Personal Tutor in the first instance or email the Dean of your campus for further assistance.

Student Support

studentsupport@fairfield.ac

Registry

Please contact Registry on:

E: registry@fairfield.ac

Admissions

To contact admissions staff please visit:

https://fsb.ac.uk/meet-the-team/

Following the announcement that exams including GCSEs, AS levels and A levels will not go ahead this summer, we would like to reassure all applicants that we are committed to providing the necessary support and guidance to ensure admission into FSB.

I am interested in studying at FSB, are you currently accepting applications? 

Yes, we are currently accepting applications for our September 2020 intake. All applicants are required to submit an online application via admissions@fairfield.ac

Are returning student applications still open?

FSB can assess application within normal time frames. We can take questions via admissions@fairfield.ac and send reminders to prospective students about when FSB will be allowed to permit people back on to its premises.

I am interested in attending an Open Day at FSB

At present, all FSB Open Days are postponed until further notice. We are working hard with our IT teams to bring you a virtual tour and will update you, should you request, on admissions@fairfield.ac

FSB is complying with government guidance and has made arrangements for all to staff to work from home where it is possible for them to do so. Special safety and distancing measures will be put in place for staff members who cannot work remotely.

The Company remains committed to supporting staff at this difficult time and will make all necessary arrangements to facilitate remote working. Human Resources will check in on staff members working remotely to ensure they are adjusting to new working arrangements.

We urge you to follow current government guidelines and NOT to leave you home unless absolutely necessary. This is to help control the spread of COVID-19 (Coronavirus) and to save lives.

If staff members have any queries regarding their employment conditions at this time, these should be directed to hr@fairfield.ac

How do I continue my teaching?

Each lecturer has now received thorough training on teaching delivery via online platforms from 23 March 2020. If you have not yet received this training, or are having technical difficulties, please contact the Academic Dean.

There will be no classes or face-to-face teaching until further notice.

We ask all staff to encourage feedback and share best practice on FSB’s emails, social media or internal communication channels.

We urge all individuals to stay up to date with the latest government guidance regarding preventing the spread of Coronavirus.

The Latest information can be found here:

https://www.gov.uk/coronavirus

What we are doing to protect our students, staff and visitors against the spread and impact of coronavirus

FSB is continuously monitoring the developing situation around the viral outbreak of the COVID-19 (coronavirus) and improving our strategy to respond responsibly to the effect the outbreak will have.

For more information please see our FSB Health and Safety policy available at

https://fsb.ac.uk/policy-hub/

We are urging all students to follow the Public Health and hygiene guidelines, however should you start to present symptoms, to follow the procedures as per HM Guidelines: https://111.nhs.uk/covid-19.

What should I do if I think I might have Coronavirus?

The National Health Service (NHS) advice is that you do not leave home if you have either:

• a high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
• a new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)

To protect others, do not go to places like a GP surgery, pharmacy or hospital. Please follow the NHS guidance on self-isolation.

What is the latest government advice?

On 10 May, the British Prime Minister reiterated that we can all help to control the virus if we stay alert. This means you must:

• Stay at home as much as possible
• Work from home if you can
• Limit contact with other people
• Keep your distance if you go out (2 metres apart where possible)
• Wash your hands regularly
• Self-isolate if you or anyone in your household has symptoms.

I am pregnant and need advice

If you’re pregnant and worried about coronavirus, you can get advice about coronavirus and pregnancy from the Royal College of Obstretricians and Gynaecologists.

If you are told by NHS 111 to self-isolate, you should report illness or self-isolation by emailing us at coronavirus- healthinfo@fairfield.ac

How do I stop coronavirus from spreading?

The NHS state that there are things you can do to help reduce the risk of you and anyone you live with getting ill with coronavirus. This still applies if you leave your home during the national lockdown from 24 March 2020.

Do

• wash your hands with soap and water often – do this for at least 20 seconds
• use hand sanitiser gel if soap and water are not available
• wash your hands as soon as you get back home
• cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze
• put used tissues in the bin immediately and wash your hands afterwards

Don’t

• do not touch your eyes, nose or mouth if your hands are not clean

Who’s at high risk from coronavirus?

According to the NHS, coronavirus can make anyone seriously ill, but there are some people who are at a higher risk.

For example, you may be at high risk from coronavirus if you:

• have had an organ transplant
• are having certain types of cancer treatment
• have blood or bone marrow cancer, such as leukaemia
• have a severe lung condition, such as cystic fibrosis or severe asthma
• have a condition that makes you much more likely to get infections
• are taking medicine that weakens your immune system
• are pregnant and have a serious heart condition

If you’re at high risk, you will be contacted by the NHS by Sunday 29 March 2020. Do not contact your GP or healthcare team at this stage – wait to be contacted.

If you are vulnerable to coronavirus or know someone that is please visit: https://www.gov.uk/coronavirus-extremely-vulnerable

STAY ALERT, STAY CONNECTED, SAVE LIVES